IT Tickets

IT Ticket System Directives
Let us know so we can help!

Click here for IT Ticket
Password: accsit

Step 1: Enter your name and password: newuser (you will be prompted to create your own)

Step 2: Select your location, building and area from the drop down lists.  You must also enter your room number on the right. 

Step 3: Select your problem type by clicking on the icon that best describes your issue.

Step 4: Enter a description in the box provided.

Step 5: Enter the best time of day for someone to come to your room.  If you leave this blank we will assume that we can come any time.

Step 6: Select a purpose for the request, most issues you can select general maintenance.

Step 7: There is a spot for a requested completion date, you can use this field to let us know that you need something set up or installed by that date.

Step 8: Next is a place to attach a file be it a picture or other file that describes the problem.

Step 9: The last field is the submittal password; you have to input following password in order to submit your request. 

IT Password: accsit

Step 10: Click Submit


*All IT requests must go through this new system and they will be completed in the order they are received.